Security Policy

Queen of Charms Ltd, respect the right of privacy to and from our online visitors.

Queen of Charms respects your concerns about privacy and follow strict procedures to protect customer information and ensure that your personal information is handled in a responsible manner. We do not disclose information you provide to third parties.

We, Queen of Charms, gather online customer information to enhance your online experience with us, to improve and maintain the content of our website, and for marketing and promotional purposes.

We collect information from you when you complete our feedback or contact form and additionally, when you purchase products from our online shop. We may use this information to advise you of changes to our website, or to let you know about our newest products. We may also record which products you are interested in or enquire after so as to improve our features and customer service on our website.

Postal addresses and telephone numbers are used for processing orders, delivering merchandise, obtaining information and when communication is needed directly relating to orders or enquiries placed through our site. Addresses may also be used for periodic mailings from Queen of Charms about new products and services. Cookies are used in our eShop, but only to keep track of the contents of your shopping cart once you have selected an item.

If you do not wish to receive emails about our newest products, please advise us by telephone on 0845 521 3061 or by email at enquiries@queenofcharms.com